Thank you for considering us for your sprout's event! We look forward to working together, creating fun memories for you and your little ones. Take a look below on what to expect after booking.
After contacting us to book, we will email you an invoice with contract and information. Any payments or confirmations of booking made through the invoice confirms contract agreement.
7% Florida state sales tax is added on to every booking. There is a $100 damage/extra cleaning deposit incase of any missing, extremely dirty, or damaged equipment. 50% of the total is due at booking and remaining is due morning of event before we set up. There is no sales tax added on your damage deposit.
i.e: a $350 booking with 7% sales tax would be a total of $475 w/damage deposit. $237.50 due at booking, and the rest due morning of event date.
Feel free to contact us for any questions regarding your booking, contract or event. We will happily address any concerns.
We plan to arrive about an hour before your event starts. It takes us about 30-45 minutes to set up. We may arrive earlier as well, depending on how many set-ups we have that day. You do not get charged for set-up. We will text you when we are on the way with our ETA and will text you when we arrive.
Make sure to have your sprout enjoy the play area all to themselves (with adult supervision, of course) after we set-up for a little while before the guests arrive!
We will text you when we are on the way to pick up, with our ETA. We do take longer to break down as we clean and sanitize equipment before we leave to ensure everyone's safety. So if guests are still there, please excuse us and expect us to take a little while to break down. It will take us about an hour. Standard rental time is 4 hours. Additional hours may be purchased.
Damage deposit will be refunded through the same system and method of payment used during booking. May take 3-5 business days to process, but receipt of refund will be emailed same day after pick up.
We would love if you took time to leave us a review. You can access our Google Business page below. We will make sure to email you a 10% off your next event as a thank you!
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